Refund and cancellation policy

Last updated: 11 November 2026

The Buddhi Score full report is a digital product that is delivered on screen as soon as payment is confirmed.

When we refund

• Paid but not delivered: money left your account and the full report did not open, and we could not fix it for you.
• Charged more than once for the same test.
• A technical fault on our side made the report unusable.

When we do not refund

Because the report is delivered instantly and cannot be returned, we do not refund a report that has opened correctly, including where you are unhappy with your score.

How to ask

Write to us within 7 days of the payment using the details on our contact page. Include your Razorpay payment ID (it starts with pay_ and is in your payment receipt) and the phone number or email used at checkout.

Timelines

We reply within 2 working days. Approved refunds are sent to the original payment method within 5 to 7 working days. Your bank may take a few more days to show it.

Cancellation

You can close the checkout at any time before paying and nothing is charged. A payment that fails or is left incomplete is not charged; if your bank debits you for a failed payment, it is normally reversed automatically within 5 to 7 working days.